Waxpol Hotels and Resorts offers unique wildlife experience in India. The brand owns and manages small environment friendly luxury forest resorts in Sunderban, Dooars and Pench National Parks in India. Each resort is singularly unique with 12-20 well-appointed accommodation, and offer an unique experience for guests that are intimate and discreet, while providing high levels of service in the region. The resorts are professionally run and managed whilst embracing the local flavour. Certain elements that characterize all resorts - a beautiful natural location, outstanding facilities, exceptional service and a small number of rooms to ensure exclusivity and privacy. The décor of each resort makes use of locally sourced materials, reflecting elements of the natural surroundings and the traditions of local cultures. guests may experience Safaris by boat or jeep which may comprise of game viewing, nature and bird walks with cultural village visits.
The WHRL Global Privacy Policy
At Waxpol Hotels and Resorts Limited (WHRL) we endeavour to provide our guests outstanding services and experiences in our hotels and resorts in India. We value your business and your faith in us in delivering you a superior level of service.
We recognise that privacy is important to our guests, and hence WHRL's Global Privacy Policy explains our practices regarding personal information we collect when you visit our hotels, restaurants, bars, our website, when you fill up a form and become member of our loyalty programmes.
We request you to read this policy document carefully before sharing personal information with us. By visiting our web sites, we assume, your acceptance to the practices described in this policy document.
This policy document covers the following areas relating to privacy of information provided by you:
Personal information collected by WHRL from its guests
How does WHRL use the personal information collected from its guests
How does WHRL share the personal information collected from its guests, including with third parties
Non personal information collected by WHRL
Links to websites of third party marketers
WHRL’s policy regarding protection of its guests' personal information
How long does WHRL retain your personal information
Should you want to opt out
Dos & Don’t to ensure your security
Policy Modifications
Get in touch for any clarifications
Personal information collected by WHRL from its guests
There are a number of situations in which your personal information may be gathered by WHRL to serve you better. At various touch points with our guests, we may collect the following personal information including, but not limited to: your name and contact information; date of birth; how you prefer to be addressed in communication from WHRL, preferred modes of communication; your job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of your credit card; member number of our loyalty programmes, membership numbers of frequent flyer or travel partner programmes you are enrolled into, your dates of arrival and departure from our hotels/restaurants/other outlets, your preferences when you stay or dine at WHRL, your transaction history at WHRL; offers you have availed of from third party marketers in response to communication from WHRL. We may also record details on guests who have stayed or dined with you at WHRL, including their names and contact details.
Besides the above, we may also collect the following:
When you will out a form (online or hard copy), stating your preferences when you stay or dine at WHRL. Such information may include details relating to health matters.
User name and password selected by you when you register at our website or become a member of our loyalty programmes at our website as and when available.
If you choose to reserve a room online we record your arrival and departure dates, number of guests in the group, details of guest rooms and tariff details.
When you make a request for a proposal from our meeting planners, by visiting our websites.
When you contact us with your questions or comments.
From time to time, our website may offer a feature that allows you to send an electronic postcard or otherwise share a message with a friend. To fulfill you request, WHRL may require personal information about the person to whom you are sending an electronic postcard or message, including name and email address, along with the text of any message you choose to include. Using this feature is tantamount to entitling us to store and use the recipient's name and email address.
We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.
We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by you. We may use any health-related information provided by you only to serve you better and meet your specific needs when you stay or dine with WHRL.
How does WHRL use the personal information collected from its guests
Your privacy is of utmost importance to us and we take it very seriously. We do not sell or rent your contact information to other marketers. We use your personal information to provide you with the services you request from WHRL, to help you make room reservations, to provide you with information about conferences and events at WHRL, to send you promotional material on WHRL services by email, direct mail and phone, to conduct surveys from time to time, to make you offers sourced from third parties, per your stated preferences or usage pattern exhibited at WHRL.
How does WHRL share the personal information collected from its guests, including with third parties Within the WHRL Group:
As a global company, to ensure that you enjoy the same level of service across all our Hotels and resorts, owned or operated in India, we may share your personal information with hotels within WHRL Group in India. While doing so, WHRL will ensure that your personal information is handled and safeguarded as per this policy.
With third parties:
We use the services of third party service providers to provide certain products and services like credit card billing, reservations services, call centre services, management of the loyalty programmes,mass mailings, for which it is necessary to provide personal information. These parties are contractually prohibited from using the personal information for any purpose other than those specified by WHRL. We may provide information that is non-personal, to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. WHRL expressly prohibits the sale or transfer of any information to any party outside of WHRL by such service providers.
From time to time WHRL may partner with other companies to provide co-sponsored or co-branded promotions, products and services and may share your information with our co-sponsor. For example, we may co-sponsor some sweepstakes, prize draws, competitions or contests on our site with other companies or we may provide prizes for sweepstakes and contests sponsored by other companies. If you enter one of these sweepstakes or contests, we may share your information with our co-sponsor or the third party sponsor.
WHRL with or without prior notice to you, may have to share your information in order to comply with applicable laws or respond to governmental inquiries or requests from public authorities or to comply with valid legal process, to protect the rights, privacy, safety or property of WHRL Group, its guests, employees or the public or to permit us to pursue available remedies or limit the damages that we may sustain or to respond to an emergency.
If you use a corporate credit card, your billing information may be shared with your employer.
Non-personal or anonymous information collected by WHRL
Information that does not personally identify you is referred to as non-personal or anonymous information. When you visit and interact with the sites www.waxpolhotels.com or third parties with whom WHRL has contracted to provide services, non-personal information, like, list of website pages visited by you, could be collected. Technology like cookies could be used to help you deliver content per your preference, to help you process your reservations or other requests. While this cannot be used to disclose your identity, this information will identify your browser to our servers when you visit our site. To remove the cookies at any point from your computer, you can delete them using your browser.
We also may collect data by using web beacons, clear GIFS, pixel tags or similar means, which will tell us when you visit our site. Non-personal information like the domain name, the areas of the site you visit, your operating system, your browser version, and the URL you visited from, can be identified, which can be used to enhance your online experience by understanding your web usage patters.
We may use or disclose non-personal information for any purpose from time to time since this does not personally identify you. For instance, we may embed e-mail addresses with images. In such cases where we combine non-personal information with personal information, the combined information will be treated by us as personal information as per this policy.
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Links to websites of third party marketers
From time to time, we may allow third party advertisers advertise on our websites. These third party advertisers may use technologies like cookies, pixel tags to track which ads your browser has seen and which site pages you may have visited. WHRL has no control over the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.
If at some point in the future our websites contain links to third parties' websites, do please note, that we will not be responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. For information provided by you on third party sites, the privacy policy and terms of service on those sites will be applicable and we strongly advise you to read the privacy policies of websites that you visit before submitting personal information.
WHRL policy regarding protection of its guests' personal information
WHRL takes precautions, including administrative, technical and physical measures- to safeguard your personal information against loss, theft, misuse, as well as unauthorized access, disclosure, alteration or destruction. However, unfortunately no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. You can help us by also taking precautions to protect your personal data when you are on the Internet. For your own privacy protection we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.
How long does WHRL retain your personal information
WHRL will retain your personal information for the period necessary to fulfill the purposes outlined in this policy document, unless a longer retention period is required or permitted/mandated by applicable law.
Should you want to opt out
If we possess your contact information, we may want to keep you posted about our products, services and events, through email. Should you prefer not to keep up to date with WHRL news and latest information on services and receive such marketing materials, please send an email to our contacting office in India.
We will update your preferences as soon as reasonably practical. However, do note, if you opt out of WHRL emailing list, as described here, we will not be able to remove your personal information from the databases of affiliates, franchisees or business partners with which we have already shared your personal information, prior to the date of your opt-out request.
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Dos & Don't to ensure your security
For your own privacy we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.
We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.
Policy Modifications
WHRL may update its privacy policy from time to time without prior notice and posted on the website.
Get in touch for any clarifications
If you have any questions or concerns about this policy, please get in touch with us at
delhi@waxpolhotels.com
Introduction
This web site and the related web sites contained herein (collectively, the "Site") make available information on hotels, resorts, and other transient stay facilities (each a "Property") owned, managed or franchised by the Waxpol Hotels and Resorts Limited and/or its subsidiaries and affiliates (collectively, "WHRL"), and other travel?related or consumer goods and services. The Site, and the services of each of its modules, is offered exclusively by WHRL and/or its various third party providers and distributors.
The terms and conditions set out below ("Conditions") apply to your use of the Site including the use of the information services offered on the Site.
In accessing, using, viewing, transmitting, caching or storing this Site or any of its services, functions, materials, or contents, you shall be deemed to have agreed to each and all the Conditions and notices in this Site without modification. Further, you agree to be bound by these Conditions so please carefully read this section before proceeding. If you do not accept these Conditions, you must refrain from using the Site. These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.
1. Site
The Site makes available information relating to hotels and resorts owned or managed by the Waxpol Hotels and Resorts Limited, a company constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties belonging to WHRL or being operated or managed by WHRL.
2. Trademarks
The Site contains the name, trade and service marks, logos, devices of WHRL, Sunderban Tiger Camp, The Riverwood Forest Retreat – Dooars and TheRiverwood Forest Retreat – Penchand other valuable trade and service marks owned by WHRL or licensed to WHRL to distinguish its services and products (collectively referred to as "WHRL Intellectual Property"). WHRL Intellectual Property is protected from copying and simulation under national and international laws and may not be reproduced, copied or otherwise used in any manner whatsoever, on any material whether tangible or intangible, without the express prior written permission and consent of WHRL. Without limitation, you must not use any of the said trade or service marks, either alone or in conjunction or combination or variation with other trade and service marks, logos and devices:
In or as the whole or part of your own trade marks;
In connection with activities, products or services which are not undertaken or provided by WHRL;
In a manner which may be confusing, misleading or deceptive; or in a manner that disparages WHRL or its information, products or services (including the Site).
Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any of the trademarks without the written permission of WHRL or such other party that may own the trademarks.
3. Copyright
The Site, including each of its modules, is the copyrighted property of WHRL and/or its various third party providers and distributors. The information, text, graphics, images, photographs, videos, sounds, links and all other information and software published or otherwise contained in the Site ("Information") are either owned exclusively by WHRL or licensed by WHRL and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of WHRL.
Without limitation you may not, without such prior approval from WHRL, create derivative works from any part of the Site or commercialise any information, products or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party. Unauthorized use of the Site and/or the materials contained on the Site may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of such materials on any other web site or in any environment of networked computers is strictly prohibited.
4. Your use
The Site is for your personal non?commercial use and the information may be downloaded or printed by you solely for that purpose. You may only use the Site if you are at least 18 (eighteen) years of age and can enter into binding contracts (the Site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. You will be financially accountable for all uses of the Site by you and anyone using your password and login information. The right to use the Information is a license only, not a transfer of title, and is subject to the following restrictions:
The information may not be used for any commercial purpose or public display, performance, sale or rental;
No copyright or other proprietary notices may be removed:
The information may not be transferred to another person;
Software may not be interfered with in any manner;
Every person downloading, reproducing or otherwise using the Information must prevent any unauthorized copying of the Information;
You will only use the information for lawful purposes and in accordance with these Conditions.
In addition, you agree that you will not use robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior written consent of WHRL (such content is deemed given for standard search engine technology employed by internet search web sites to direct internet users to the Site).
5. Information
WHRL strives to ensure that the information is accurate and reliable. You accept that all information provided on the Site or any other material accessed through the Site including via any Linked Web Site (refer Condition 8) is general information and is not in the nature of advice. You also accept that all of the Information is provided on an "as is" basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon Information and the Site or any other material accessed through the Site including via any Linked Web Site.
Whilst WHRL seeks to ensure that the Information is reliable and accurate, errors and omissions may occur and therefore, to the extent permitted by law, WHRL does not make or give any representation or warranty (express or implied) of any kind as to any matter relating to the Site and any Linked Web Site, including without limitation, as to merchantability, non infringement of intellectual property rights or fitness for purpose.
In particular WHRL does not warrant that:
The Information or any other material accessed through the Site including via any Linked Web Site is reliable, accurate or complete including, without limitation, information relating to prices and availability; or
Your access to Information or any other material accessed through the Site including via any Linked Web Site will be uninterrupted, timely or secure.
WHRL is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Web Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material.
WHRL may from time to time update, modify or add to the Information, including these Conditions and absolutely reserves the right to make such changes without any obligation to notify past, current or prospective users of the Site. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions.
WHRL does not guarantee that the Site will operate continuously or without interruption or be error free. WHRL may suspend or discontinue any aspect of the Site at any time without being liable for any direct or indirect loss as a result of such action.
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6. Liability Disclaimer & Exclusion
In no event shall WHRL be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:
Your use of the Site or any Linked Web Site; or
Your use of or reliance on Information or any other material accessed through the Site including via any Linked Web Site including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information.
These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded.
Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of any such warranty, term or condition, then the liability of WHRL shall include liability for any breach of such warranty, term or condition but, to the extent permitted by law, the remedy for such breach will be limited as follows:
If the breach is related to services the remedy will be limited to the supply of the services again or payment of the cost of having the services supplied again; and
If the breach related to products and the products can be repaired the remedy will be limited to repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.
The limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis even if we have been advised of the possibility of such damage.
If you are dissatisfied with the use of the Site, or any of the products, services, members, suppliers and/ or buyer offered in connection therewith or associated therewith, as the case may be, your sole and exclusive remedy shall be to discontinue use of the Site.
7. Specific Warnings
You must ensure that your access to and your use of the Site is not illegal or prohibited by laws which apply to you.
You must take your own precautions that the process which you employ for accessing the Site does not expose you to the risk of virus, corrupted data, worms, other instructions or design that would erase data or programming or cause the Site or any equipment or system to become inoperable or incapable of being used in the full manner for which it was designed, or be subjected to malicious computer code, computer program routine or process or other forms of interference which may damage your computer system. Without limitation, you are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Site and is compatible with the Site. For the removal of doubt, WHRL does not accept responsibility for any interference or damage to your computer system which arises in connection with your use of the Site or any Linked Web Site.
WHRL does not guarantee or warrant that any material available for downloading from the Site or any Linked Web Site will be free from any virus, infection or other condition which has contaminating or destructive properties. You are responsible for taking sufficient precautions and checks to satisfy your own particular requirements for accuracy of data input and output.
You must ensure that any information which you provide to WHRL is accurate and complete and does not contain any virus, malicious computer code, computer program routine or process or other form of interference which may damage the computer system of WHRL or the Information or which may detrimentally interfere with or surreptitiously intercept or expropriate any WHRL system, data or information.
8. Linked Websites
The Site may contain links to other web sites (“Linked Web Sites”). Those links are provided for convenience only. WHRL provides such links solely as a convenience to you and for information purposes only. WHRL has not reviewed all of the information on these other websites.
You acknowledge and agree that WHRL does not have any control over the content or availability of Linked Web Sites and accepts no responsibility for the content, privacy practices or any other aspect of Linked Web Sites.
Links with Linked Web Sites should not be construed as an endorsement, approval or recommendation by WHRL of the owners or operators of those Linked Web Sites, or of any information, graphics, materials, products or services referred to or contained on those Linked Web Sites, unless and then only to the extent expressly stipulated to the contrary. If you decide to access the Linked Web Sites, you do so at your own risk.
9. Hotel reservations
The reservations feature of the Site is provided solely to assist customers in determining the availability of travel related services and products and to make legitimate reservations and for no other purpose.
You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these Conditions and to use the Site in accordance with such Conditions. You agree to supervise all usage by minors of this Site under your name or account. You also warrant that all information supplied by you or members of your household in using this Site is true and accurate and without limitation, or any false or fraudulent reservations.
You agree to be financially responsible for your use of the Site including without limitation for all reservations made by you or on your account for you, whether authorized by you or not. For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation payment of all moneys due under such terms or conditions.
The Site contains details of hotel charges and room rates (including any available special offers) for hotels and resorts owned or managed by WHRL.
Hotel reservation terms and conditions of booking are set out on the Site and payment will be in accordance with the procedure set out in such terms and conditions.
You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party web sites or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.
No contract will subsist between you and WHRL or any of its affiliates in respect of any services or products offered through the Site unless and until WHRL accepts your order by e?mail or automated confirmation through the Site confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the hotel reservation terms and conditions of booking. Any other relevant terms and conditions relating to particular services or products are set out in the Site.
You undertake that all details you provide to in connection with any services or products which may be offered by WHRL on the Site (including hotel room reservations) will be correct and, where applicable, the credit card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. WHRL reserves the right to obtain validation of your credit card details before providing you with any services or products.
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10. Termination of Access
If you breach any of these Conditions your license to use the Site will terminate immediately without the necessity of any notice being given to you.
Otherwise access to the Site may be terminated at any time by WHRL without notice.
The provisions of these Conditions excluding, limiting and disclaiming the liability of WHRL will nevertheless survive any such termination.
11. Indemnification
You agree to indemnify and defend and hold us and our subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, made by any third party due to or arising out of your breach of this agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party. WHRL’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
12. Communication
With respect to all communications made to WHRL on or through the Site including, without limitation, feedback, questions, comments and suggestions (the “Communications”): (a) no right of confidentiality shall apply to the Communications and WHRL shall have no obligation to protect the Communications from disclosure; (b) WHRL shall be free to reproduce, use, disclose and distribute the Communications to others; and (c) WHRL shall be free to use any ideas, concepts, know?how or techniques contained in the Communications for any purpose whatsoever, including, without limitation, the development, production and marketing of products and services that incorporate such information.
13. General
WHRL does not accept any liability for any failure by WHRL to comply with these Conditions where such failure is due to circumstances beyond its reasonable control.
If WHRL waives any rights available to it under these Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
If any of these Conditions are invalid, unenforceable or illegal for any reason, the remaining Conditions shall nevertheless continue in full force.
You are completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of the Site.
14. Privacy
WHRL respects the privacy of the users of this Site. Your use of the Site is subject to WHRL Privacy Policy. If you would like to view the privacy practices please review our Privacy Policy available on the Site. By using our site, you consent to your personal information being processed as set out in our Privacy Policy.
15. Governing Law & Jurisdiction
These Conditions are governed by and construed in accordance with the laws in force in India applicable to contracts entered into and to be performed entirely within India, without reference to conflicts?of?law rules. You agree to submit to the exclusive jurisdiction of the courts of Kolkata, India for any disputes arising out of or related to the Site. All disputes which cannot be resolved between the parties and causes of action, arising out of or connected with the Site, shall be resolved individually without resort to any form of class action.
16. Return to Site
To return to the Site, click where indicated. By doing so, you acknowledge that you read, understood and accepted these Conditions.
Click to return: www.waxpolhotels.com
ICBI’s Image Scope is a 90-minutes diagnostic session with an expert Image Consultant. It helps you identify the gaps in the Image projected by you and helps you understand the possible solutions. You can then decide to avail of the services of an Image Consultant to implement the solution or you may opt to do it on your own using the free guide that you will receive as a part of the Image Scope session.
The 90-minutes Image Scope session with an expert Image Consultant shall include the following:
The 90-minutes Image Scope session will be facilitated at the nearest ICBI Center. Currently, ICBI has Centers at the following locations: Mumbai (Andheri West, Churchgate, and Thane West), New Delhi, Gurgaon, Kolkata, Jaipur, Pune, Ahmedabad, Bengaluru (Koramangala & St. Mark’s Road), Chandigarh, Chennai, Hyderabad, Surat and Vadodara. If the customer resides in a city where ICBI does not have a Center, the Image Scope session shall be facilitated via SKYPE or similar tool.
Your 90-minutes Image Scope session comes with a 100% money-back guarantee (after the Image Scope session has been completed by the expert Image Consultant). If you feel that it has not added any value, you can ask for a full refund – no questions asked.
The details as given by you while making the payment will only be used by ICBI to facilitate the Image Scope service, and to occasionally send you emailers informing you of latest offers/ workshops/ trends in the Image Consulting industry.
You may cancel/ reschedule your Image Scope session, provided it is done at least 24-hours before your scheduled session date & time. This is essential since the expert Image Consultant’s time is already booked in advance for you. In case you wish to cancel/ reschedule, you may send in a request via email to info@imageconsultinginstitute.com along with a brief mention of why you wish to cancel/ reschedule your 90-minutes Image Scope session.
The information contained in the Image Scope, other materials and the consultant’s opinions, are intended for educational and image enhancement purposes only, and ICBI will not be responsible, in the event of any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever, which may be suffered by the customer by his own interpretation and usage of the said information.
West Bengal and International Clients 9, Mitter House, 71, Ganesh Chandra Avenue, Second Floor, Kolkata - 700 013, West Bengal, India. Phone: +91 033 32935749 Fax: +91 033 22256078 Mobile: +91 9831170453 +91 9830867600 Email: kolkata@waxpolhotels.com
You can scan this QR code using any QR code scanner. If you do not have one, you can download a free one from your application store.